Terms of Use

Effective as of 2025-05-29
Previous versions are available here: Version 1 (2024-09-02)These Terms of Use apply to your access and use of the website, any associated mobile and web applications, and any other free or paid online products and services (collectively, our"Services") provided by Doctorina ("Doctorina", "Company", or "we").
By accessing or using any of our Services, you agree to be bound by these terms and conditions and Doctorina's Privacy Policy, incorporated herein by reference (together, the"Agreement"). Your use of the Services is expressly conditioned upon your consent to all terms and conditions of this Agreement, including the arbitration clause and class actionwaiver to resolve any disputes with Doctorina. If you do not agree to any of these terms of use, please do not use our Services.
DOCTORINA IS CURRENTLY OFFERED AS AN EXPERIMENTAL, BETA-STAGE SERVICE AND IS MADE AVAILABLE ON AN "AS-IS" AND "AS-AVAILABLE" BASIS.The platform remains under active development, and as such, may contain defects, errors, bugs, or other functional limitations. The Company reserves the right, at its sole discretionand without prior notice, to modify, suspend, or remove any features, content, functionalities, or outputs of the platform at any time. By accessing and using Doctorina during this betaphase, you expressly acknowledge and agree that the service is not a final product, may undergo substantial changes, and may not operate without interruption or free of errors. Youfurther accept all risks associated with the use of this beta-stage service and waive any claims against the Company arising from its experimental nature.


1. GENERAL CONDITIONS AND THEIR ACCEPTANCE

1.1. Please read carefully through this Agreement before using the Services. If you don't agree to all or some of the clauses, you shall not use the Services. The acceptance of thisAgreement MEANS:
  • You have read and understood what the Agreement contains, including the Privacy Policy located at [LINK];
  • You are at least 18 years of age and have the legal capability to contract the Services.
  • You assume all the obligations specified herein.
1.2. The Agreement will be valid indefinitely and applicable to all contracts for using the Services provided here, subject to the termination clauses below.
1.3. It is a legally binding contract between you and Doctorina, seated at 13 Myrtiotissis Street, AQUA MANSIONS, Apartment/Office 1 Germasogeia, 4041, Limassol, Cyprus.

2. THE AGREEMENT

2.1. Doctorina is your personal health information companion. It is an AI-powered digital platform designed to help users better understand healthcare topics, organize their health-related inputs, and explore potential directions for further research into their conditions. We may also help you discover and compare relevant healthcare providers, clinics, andspecialists based on your personal health needs and preferences. Using the information you provide, we may suggest suitable health and wellness activities, preventive care options,and healthy lifestyle adjustments. We may also pinpoint, based on your symptoms and logged data, the potential health conditions that you can then bring and discuss with your doctor.Our recommendations aim to empower you to make informed decisions about your health and well-being.
2.2. Some of the Services may be provided on a paid basis.
2.3. The Services are provided at our sole discretion and subject to your compliance with the Agreement. The Services are intended solely for your personal, non-commercial use,except as specifically and expressly agreed in writing by us in connection with a specific feature of the Services, and may only be used in accordance with this Agreement.

3. THE SERVICES ARE NOT INTENDED TO PROVIDE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT

3.1. DOCTORINA IS NOT A LICENSED HEALTHCARE PROVIDER OR A MEDICAL DEVICE, AND THE SERVICES ARE NOT INTENDED TO PROVIDE MEDICAL DIAGNOSES,OFFER TREATMENT PLANS, OR MANAGE ANY MEDICAL CONDITIONS. ALL CONTENT AND RECOMMENDATIONS AVAILABLE THROUGH THE SERVICES ARE FORINFORMATIONAL PURPOSES ONLY AND SHOULD NOT BE CONSIDERED A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. YOUSHOULD ALWAYS CONSULT A LICENSED PHYSICIAN OR QUALIFIED HEALTHCARE PROFESSIONAL BEFORE MAKING DECISIONS RELATED TO YOUR HEALTH OR WELL-BEING. NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY SEEKING IT BECAUSE OF INFORMATION OBTAINED THROUGH THE SERVICES. IF YOU HAVEANY HEALTH-RELATED CONCERNS OR EXPERIENCE CHANGES IN YOUR CONDITION, CONSULT YOUR HEALTHCARE PROVIDER PROMPTLY. IN CASE OF A MEDICALEMERGENCY, CONTACT EMERGENCY SERVICES OR GO TO THE NEAREST EMERGENCY FACILITY IMMEDIATELY.
3.2. Doctorina disclaims all liability for any errors, omissions, technical inaccuracies, or typographical mistakes in the materials provided through the Services. We also disclaimresponsibility for the applicability or suitability of any information to your personal health circumstances.
3.3. Some content, including health-related suggestions, may be generated using machine learning and artificial intelligence technologies, supplied by third-party providers and (or)developed by us. Doctorina makes no warranties, express or implied, regarding the accuracy, completeness, or reliability of such content, including any implied warranties of fitness fora particular purpose or non-infringement. All AI-generated information should be independently verified with qualified healthcare professionals before being relied upon.
3.4. As a matter of general practice, the most value from the Services can be received when you provide as accurate and as full information as possible about what you would like toinquire about. You must ensure that the user content, as defined below, conforms to such standards.

4. REGISTRATION AND ELIGIBILITY

4.1. To use the App, you may be required to create an account ("Account") and will be asked to provide certain personal information, which may include your name and email address.You must accept the terms of use and privacy policy upon downloading the App.
4.2. You must be of legal age (at least 18 years of age) to register and use our Services. When using our Services, you confirm that you are of legal age.
4.3. If, at any point, we discover a profile believed or suspected to be that of a minor, we reserve the right to require you to provide evidence of your legal age. Failure to providesufficient proof will result in the immediate termination of your Account and the deletion of your data.
4.4. You shall not use an Account belonging to another person. Each individual person is limited to one Account. You shall provide us with accurate, complete, and up-to-dateregistration information. You shall be responsible for maintaining the confidentiality of your password or credentials of your profile from a third-party platform, in case you choose to login using such credentials (e.g., Google mail account). Any failure to comply with this provision may result in the immediate termination of your Account. We reserve the right to refuseregistration to anyone or cancel your registration at our sole discretion.

5. USER CONTENT

5.1. Our Services may allow you to upload, store, and share content, including text, images, documents, and any other items (collectively, "User Content"). Subject to this Agreement,you retain all rights to your User Content. We do not claim ownership of any User Content that you upload to or process through the Services.
5.2. By providing your User Content when using Services, you (a) grant us a non-exclusive, transferable, sublicensable, worldwide, royalty-free license to use, copy, exploit, modify,publicly display, publicly perform, create derivative works from, incorporate it into other works, change, reformat, and distribute your User Content in connection with providing,operating, and enhancing the Services including for the Company's promotional purposes, subject to limitation set by our Privacy Policy; and (b) you agree to indemnify us and ouraffiliates, directors, officers, and employees and hold them harmless from any and all claims and expenses, including attorneys' fees, arising from the User Content and/or your failureto comply with this Agreement.
5.3. You acknowledge that some of the Services are supported by advertising revenue and may display advertisements and promotions, and you hereby agree that we may place suchadvertising, referrals, and promotions on the Services or on, around, or in conjunction with your User Content. The manner, mode, and extent of such advertising, referrals, andpromotions are subject to change without specific notice to you. You acknowledge that we may not always identify paid services, sponsored content, or commercial communications assuch.
5.4. You represent and warrant that: (i) you own or otherwise have the right to use the User Content modified by you on or through the Services in accordance with the rights andlicenses set forth in this Agreement; (ii) you agree to pay for all royalties, fees, and any other monies owed by reason of User Content that upload to and process through the Services;and (iii) you have the legal right and capacity to enter into this Agreement in your jurisdiction.
5.5. You may not create, post, store or share any User Content that violates this Agreement or for which you do not have all the rights necessary to grant us the license describedabove. Although we have no obligation to screen, edit, or monitor User Content, we may delete or remove User Content at any time and for any reason.
5.6. Notwithstanding the above, we reserve the right to cancel, withdraw, or not to publish, at any time and without notice to you, any User Content we deem, in our sole discretion, asunsuitable or that violates this Agreement, the law, or any rights of third parties.
5.7. You may also only post or otherwise share User Content that is non-confidential, and you have all necessary rights to disclose. You may not create, post, store or share any UserContent that:
  • Would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party or otherwise create liability or violate any local, state, national orinternational law;
  • May infringe any patent, trademark, trade secret, copyright, publicity or other intellectual or proprietary right of any party;
  • Contains or depicts any statements, remarks or claims that do not reflect your honest views and experiences;
  • Impersonates or misrepresents your affiliation with any person or entity;
  • Contains any unsolicited promotions, political campaigning, advertising or solicitations;
  • Contains any private or personal information of a third party without the third party's consent;
  • Contains any viruses, corrupted data or other harmful, disruptive or destructive files or content;
  • Is, in our sole judgment, objectionable or that restricts or inhibits any other person from using or enjoying our Services, or that may expose the Service or others to any harm orliability of any type.
  • Is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory orfraudulent;
5.8. In addition, although we have no obligation to screen, edit or monitor User Content, we may delete or remove User Content at any time and for any reason.

6. YOUR USE OF THE SERVICES

6.1. Any content you submit through the Services is governed by our Privacy Policy [link]. If you submit a question or response, you are solely responsible for your owncommunications, the consequences of posting those communications, and your reliance on any communications found in the public areas. The Company is not responsible for theconsequences of any communications in the public areas. AS A CONDITION OF USING THE SERVICES, YOU AGREE NOT TO USE THE SERVICES FOR ANY PURPOSE THAT ISPROHIBITED AND IS NOT SPECIFICALLY ALLOWED BY THIS AGREEMENT, INCLUDING FOR MEDICAL DIAGNOSIS AND SELF-DIAGNOSIS. YOU ARE RESPONSIBLE FORALL OF YOUR ACTIVITY IN CONNECTION WITH THE SERVICES AND YOU SHALL ABIDE BY ALL LOCAL, STATE, NATIONAL, AND INTERNATIONAL LAWS.
6.2. You agree that if you take any of the following actions, you will be materially breaching this Agreement, and you agree that you SHALL NOT:
  • resell, rent, lease, loan, sublicense, distribute, or otherwise transfer rights to the Services;
  • modify, reverse engineer, decompile, or disassemble any part of the Services, including the app, website, and any other components;
  • copy, adapt, alter, modify, translate, or create derivative works of the Services without the written authorization of the Company;
  • permit other individuals to use the Services, including but not limited to shared use via a network connection, except under the terms of this Agreement;
  • circumvent or disable any technological features or measures in any of the components of the Services;
  • use the Services in an attempt to, or in conjunction with, any device, program, or service designed to circumvent technological measures employed to control access to a contentfile or other work protected by the copyright laws of any jurisdiction;
  • use or access the Services to compile data in a manner that is used or usable by a competitive product or service;
  • use your Account to advertise, solicit, or transmit any commercial advertisements, including chain letters, junk e-mail, or repetitive messages to anyone;
  • use your Account to engage in any illegal conduct;
  • upload or transmit any communications that infringe or violate the rights of any party;
  • upload or post any media of any kind that contain expressions of hate, abuse, offensive images or conduct, obscenity, pornography, sexually explicit, or any material that couldgive rise to any civil or criminal liability under applicable law or that otherwise may be in conflict with this Agreement;
  • use the Services for diagnosis of any conditions, acute or not, as well as for any other purposes not authorized by the Agreement;
  • upload any material that contains software viruses or any other computer code, files or programs that are malicious, technologically harmful or designed to interrupt, destroy orlimit the functionality of any computer software or the Services.
  • perform any other actions that are not consistent with this Agreement and applicable laws.
6.3. Any such forbidden use shall immediately terminate your license to use the Services.
6.4. You are solely responsible for the access to and proper use of your Account and contents within the Service, subject to the law, whether national or international, as well as theprinciples of good faith, morality, good custom, and public order. forbidden use shall immediately terminate your license to use the Services.

7. EXPORT CONTROLS

7.1. The software that supports the Services may be subject to export and re-export control laws and regulations, including the Export Administration Regulations ("EAR") maintainedby the U.S. Department of Commerce, trade and economic sanctions maintained by the Treasury Department's Office of Foreign Assets Control ("OFAC"), and the International Trafficin Arms Regulations ("ITAR") maintained by the Department of State.
7.2. You represent and warrant that you are (1) not located in any country or region that is subject to government embargo, and (2) are not a denied party as specified in the regulationslisted above.
7.3. You agree to comply with all export laws and regulations to ensure that neither the Services nor any technical data related thereto nor any direct product or products derived fromor based on such technology received from us under this Agreement thereof is exported or re-exported directly or indirectly in violation of, or used for any purposes prohibited by, suchlaws and regulations.

8. PAID SERVICES AND SUBSCRIPTIONS

8.1. Even though the Services are offered as 'beta', some of the Services may be paid: for example, we may offer you a subscription or a one-time purchase. The price of each productwill be indicated on the paywall or in other places within the Services platform.
8.2. We may offer you the opportunity to purchase subscriptions that provide access to certain additional Services. Subscriptions continue indefinitely. We charge you ongoing feesautomatically on a regular basis until canceled. We explain the ongoing fees, the billing frequency, and how to cancel before you purchase.
8.3. Certain Services included in the subscription may change from time to time, as we introduce new features, develop our existing offering, and sometimes retire features. Thefeatures and content contained in the Services may differ by country, language, relevant store, version, or device.
8.4. We may, from time to time, make changes to subscriptions, including recurring subscription fees, and will communicate any price changes to you in advance. Price changes willtake effect at the start of the next subscription period following the date of the price change and, by continuing to use the subscription after the price change takes effect, you will haveaccepted the new price. If you don't agree to a price change, you can reject the change by unsubscribing from the applicable subscription prior to the price change going into effect.
8.5. Although we try to ensure that all prices on the Services are correct, errors may happen. If that happens, we will contact you. You will have the right to repurchase the Servicesonce the error has been resolved. If we are unable to contact you, your purchase will be automatically canceled.
8.6. Your subscription will automatically renew at the end of the applicable subscription period, unless you cancel your subscription before the end of the then-current subscriptionperiod.
8.7. You must cancel your subscription or trial before it renews to avoid the billing of the fees for the next subscription period. You can email us at support@doctorina.com or manageyour subscription from within the Services in the 'manage my subscription' section.
8.8. A typical purchase will be done in accordance with the following steps:
  • Once you choose the service, you will access the contracting section, where you will be presented with the required legal information, a description of the service, its price, and/orduration and validity of the service. You may be able to choose between various options.
  • You must confirm the chosen service with the total price and description and choose a payment method. The confirmation will be finalized by pressing a button titled "Proceed toPayment" or similar language to that effect, which constitutes your agreement with the terms of the transaction.
  • Once you click forward, you must finalize the purchase procedure by entering the necessary information corresponding to the payment method chosen.
  • You should choose the service or subscription that you intend to pay for. The details of each service are described in the relevant section when you use the Services.
8.9. We may also send you an email summary of the completed purchase, including the description, characteristics, duration, price, payment method, and date of the contract. Youmight not have the right to withdraw from the contract or request a refund for such a completed transaction.
8.10. From time to time, you may have the opportunity to purchase a subscription in the form of a promotional offer. Promotional offers may be for new users only and/or not be valid forall users and are only available for a limited time. Other restrictions may apply. After the promotional period, subscription automatically continues at the then-current regular price(subject to change), unless canceled, plus applicable taxes.
8.11. You may also make a donation for the development of existing, free Services. For recurring donations, the same principles on cancellation and subscription apply. You may cancelyour recurring donations at any time.

9. PRIVACY AND USE OF AI

9.1. We will process your personal information in compliance with the applicable privacy laws. Please read more in our Privacy Policy, which is an integral part of this Agreement.
9.2. Doctorina processes personal data in accordance with applicable data protection laws and our Privacy Policy. While our AI strives to provide accurate and relevant suggestions, itoperates based on algorithms and the information provided by you. As such, the recommendations should not be considered exhaustive or error-free. As noted elsewhere in thisAgreement, we strongly advise consulting qualified healthcare professionals before making any decisions related to your health or medical treatments. Doctorina assumes no liabilityfor decisions made solely based on AI-generated recommendations.
9.3. For the avoidance of doubt, processing of your personal data will not be subject to decisions based on automated processing that may produce legal effects or significantly affectyou.
9.4. Doctorina utilizes artificial intelligence technologies solely to support general health and wellness information and service recommendations. The AI functionalities integrated intothe platform ARE NOT CLASSIFIED AS HIGH-RISK SYSTEMS under applicable laws and regulations, including but not limited to the EU Artificial Intelligence Act and similarframeworks. The platform does not perform or replace professional medical diagnosis, clinical decision-making, or critical healthcare interventions. All outputs generated by the AI areintended for informational purposes only and are not a substitute for professional medical advice, diagnosis, or treatment. YOU ACKNOWLEDGE AND AGREE THAT THE USE OF AIWITHIN DOCTORINA IS LIMITED TO NON-CRITICAL, INFORMATIONAL FUNCTIONS, AND THAT ANY DECISIONS IMPACTING YOUR HEALTH OR WELL-BEING SHOULD BEMADE BY QUALIFIED HEALTHCARE PROFESSIONALS.

10. LIMITED LICENSE TO SERVICES

10.1. Our Services and the text, graphics, images, photographs, videos, illustrations, trademarks, trade names, page headers, button icons, scripts, service marks, logos, slogans,filters, user generated filters and other content contained therein (collectively, the "Service Content") are owned by or licensed by us and are protected under the law. Except asexplicitly stated in this Agreement, the Services and our licensors reserve all rights to our Services and the Service Content. You are hereby granted a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use our Services and Service Content for your personal, non-commercial purposes; however, such license is subjectto this Agreement and does not include any right to: (a) sell, resell or commercially use our Services or Service Content; (b) copy, reproduce, distribute, publicly perform or publiclydisplay Service Content, except as expressly permitted by us or our licensors; (c) modify the Service Content, remove any proprietary rights notices or markings, or otherwise make anyderivative uses of our Services or Service Content, except as expressly set forth in this Agreement; (d) use any data mining, robots or similar data gathering or extraction methods; or(e) use our Services or Service Content other than as expressly provided in this Agreement. Any use of our Services or Service Content other than as specifically authorized herein,without our prior written permission, is strictly prohibited and will terminate the license granted under this Agreement. You will not remove, alter or conceal any copyright, trademark,service mark or other proprietary rights notices incorporated in or accompanying the Service Content.
10.2. All rights, title, and interest in and to the Services not expressly granted in this Agreement are reserved by Doctorina. If you wish to use Doctorina's software, title, trade name,trademark, service mark, logo, domain name and/or any other identification or other content owned or licensed by Doctorina, you must obtain written permission from Doctorina.Permission requests may be sent to [...]
10.3. To avoid any doubt, Doctorina owns all the text, images, photos, audio, video, location data, software, code, and all other forms of data or communication that the Companycreates and makes available in connection with the Services, including but not limited to visual interfaces, interactive features, graphics, design, compilation of User Content, and thecompilation of aggregate user review ratings and all other elements and components of the App, excluding User Content (collectively referred to herein as the "Company's Content").Except as expressly and unambiguously provided herein, we do not grant you any express or implied rights, and all rights in and to the Services and Doctorina's Content are retainedby us.

11. LINKS

11.1. You may find links to other websites operated by third parties within the Services. Inclusion of any links, redirections or associations ("links") to other websites (www) in or from the Services does not imply any kind of relationship, collaboration or dependency between us and those responsible for the other websites. We are not liable for the content you see or usewhen accessing these websites.

12. INDEMNIFICATION

12.1. To the fullest extent permitted by applicable law, you will indemnify, defend, and hold harmless us and each of our respective officers, directors, agents, partners, and employees(individually and collectively, the "Services Parties") from and against any loss, liability, claim, demand, damages, expenses or costs ("Claims") arising out of or related to (a) youraccess to or use of our Services; (b) your User Content; (c) your violation of this Agreement; (d) your violation, misappropriation or infringement of any rights of another (includingintellectual property rights or privacy rights); or (e) your conduct in connection with our Services. You agree to promptly notify Service Parties of any third-party Claims, cooperate withService Parties in defending such Claims, and pay all fees, costs, and expenses associated with defending such Claims (including, but not limited to, attorneys' fees). You also agreethat the Service Parties will have control of the defense or settlement of any third-party Claims. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in awritten agreement between you and the Service or the other Service parties.

13. WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY

13.1 You are solely responsible for furnishing the tools (including any Internet connection charges) required to connect to the Internet and access the Services. In the event of anyincident or difficulty accessing the Services, you can report it to Doctorina via email at support@doctorina.com. Upon receipt, we will analyze the incident and give reasonableinstructions to you on how to resolve it.
13.2. We reserve the right to terminate your access to the Services at any time and without notice, either for technical reasons, security, control, maintenance, by power failure or anyother cause, either specified or not in this Agreement.
13.3. We have no obligation to and do not control how users of the Services interact with and use them and therefore do not guarantee that users use them in accordance with theprovisions of the Agreement. We have no obligation to check or verify the identity of users or the accuracy, validity, completeness and/ or authenticity of the data they provide.
13.4. To the maximum extent permitted by applicable law, we refuse any liability for damages of any kind that may result from the use of the Services by users or that may result fromthe lack of veracity, completeness and/ or authenticity of the information that users provide to other users about themselves, including but not limited to damages of any kind that maybe due to the impersonation of a third party by a user in any kind of correspondence via the Services.
13.5. We control and operate the Services from various locations and make no representation that the Services are appropriate or available for use in all locations. The Services orcertain features of it may not be available in your location or may vary across locations.
13.6. THE SERVICES, INCLUDING DOCTORINA BETA SERVICES, ARE PROVIDED "AS ARE", "AS AVAILABLE" AND ARE PROVIDED WITHOUT ANY REPRESENTATIONS ORWARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY,AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH AREEXPRESSLY DISCLAIMED, SAVE TO THE EXTENT REQUIRED BY LAW. NEITHER THE COMPANY, NOR ANY OF ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS,AFFILIATES, REPRESENTATIVES, SUPPLIERS, PARTNERS, ADVERTISERS OR CONTENT PROVIDERS WARRANTS, AND EACH OF THEM HEREBY EXPRESSLY DISCLAIMS,THAT: (A) THE SERVICES WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (B) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (C) ANYCONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE SERVICES IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; (D) THE RESULTS OF USING THESERVICES WILL MEET YOUR REQUIREMENTS. OR (E) THE ACCURACY, RELIABILITY, OR COMPLETENESS OF THE CONTENT, TEXT, IMAGES, SOFTWARE, GRAPHICS, ORCOMMUNICATIONS. YOUR USE OF THE SERVICES IS SOLELY AT YOUR OWN RISK. SOME STATES, COUNTRIES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES,SO SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
13.7. IN NO EVENT SHALL THE COMPANY OR ANY OF ITS OFFICERS, DIRECTORS, AGENTS, AFFILIATES, EMPLOYEES, REPRESENTATIVES, SUPPLIERS, PARTNERS,ADVERTISERS, OR DATA PROVIDERS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES (INCLUDING BUTNOT LIMITED TO LOSS OF USE, LOSS OF PROFITS, OR LOSS OF DATA) WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE),EQUITY OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR MISUSE OF THESE SERVICES. IN NO EVENT WILL THE COMPANY'S TOTALLIABILITY ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR FROM THE USE OF OR INABILITY TO USE THE SERVICES EXCEED THE AMOUNTS YOUHAVE PAID TO THE COMPANY FOR USE OF THE SERVICES OR ONE HUNDRED DOLLARS ($100) IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATIONS TO THE COMPANY,AS APPLICABLE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. NONE OFTHE COMPANY OR ANY OF ITS OFFICERS, DIRECTORS, AGENTS, AFFILIATES, EMPLOYEES, REPRESENTATIVES, SUPPLIERS, PARTNERS, ADVERTISERS, OR CONTENTPROVIDERS, OR ANY OTHER THIRD PARTIES SHALL BE LIABLE FOR ANY PERSONAL INJURY, INCLUDING DEATH, CAUSED BY YOUR USE OR MISUSE OF THESERVICES. THE LAWS OF SOME STATES / COUNTRIES IMPOSE RESTRICTIONS ON LIMITING LIABILITY. NOTHING IN THIS AGREEMENT EXCLUDES OR LIMITS OURLIABILITY TO YOU WHERE IT WOULD BE UNLAWFUL TO DO SO. WHERE ANY PROVISION IS EXPRESSED TO EXCLUDE OR LIMIT LIABILITY TO A GREATER EXTENT THANPERMITTED BY APPLICABLE LAW, THAT PROVISION SHALL BE DEEMED TO ONLY EXCLUDE OR LIMIT OUR LIABILITY TO THE MAXIMUM EXTENT PERMITTED BYAPPLICABLE LAW.

14. CHOICE OF LAW AND DISPUTE RESOLUTION

14.1. If you are a resident of any European Union country or the United Kingdom, Switzerland, Norway or Iceland, or any other country, the courts and tribunals of the Republic ofCyprus shall have the sole jurisdiction over all matters arising out of this Agreement.
14.2. If you reside in any other country, to the fullest extent permitted under applicable law and in the interest of resolving disputes between you and the Company in an expedient andcost-effective manner, you and the Company agree that any dispute, claim or controversy arising out of or relating to this Agreement shall be settled by binding individual arbitrationunder the Consumer Arbitration Rules of the American Arbitration Association (the "AAA Rules") then in effect, except as modified in this Agreement. The AAA Rules and filing formsare available online at www.adr.org.
14.3. If you reside in the United States, then the place of the arbitration shall be, at your option, either (a) the state where you reside, or (b) Boston, Massachusetts. If you resideoutside the United States, then the Arbitrator shall determine the place of arbitration based on the factors stated in the AAA Rules. Regardless of the place of arbitration, the Companyagrees that any required arbitration hearing(s) may be conducted, at your option, by phone or video conference rather than in person. The arbitration may also be decided solely on thesubmission of documents to the Arbitrator, if you and the Company both so agree (which agreement must be made in writing and provided to the Arbitrator). The procedural lawapplicable to the conduct of the arbitration shall be the law of the place of arbitration and the AAA Rules. The Federal Arbitration Act shall govern all arbitration proceedings (and anyrelated and/or resulting court proceedings) in the United States.
14.3.1. At least 30 days prior to initiating an arbitration, you and the Company each agree to notify the other party of the dispute in writing (the "Notice of Dispute") and attempt in goodfaith to negotiate an informal resolution. You must send your Notice of Dispute to: 13 Myrtiotissis Street, AQUA MANSIONS, Apartment/Office 1 Germasogeia, 4041, Limassol, Cyprus..The Company will send any Notice of Dispute to the email address associated with your Account. A Notice of Dispute must include: the name of the person bringing the Dispute andthat person's preferred contact information, a brief description of the dispute, and the relief sought. If you and the Company are unable to resolve the dispute within the 30-day period,only then may either party commence arbitration by filing a written Demand for Arbitration (see www.adr.org) with the American Arbitration Association and providing a copy to the otherparty as specified in the AAA Rules.
14.3.2. Your share of administrative fees and arbitrator fees and costs (collectively, "Arbitration Costs") shall be governed by the AAA Rules. Either party may request the Arbitrator toaward the requesting party some or all of its attorneys' fees and costs (in addition to some or all of its Arbitration Costs) upon proving that the other party has asserted a claim, cross-claim, or defense that is groundless in fact or law, brought in bad faith or for the purpose of harassment, or is otherwise frivolous, pursuant to applicable law and the AAA Rules.
14.3.3. The Arbitrator's judgment and award shall be final, binding and enforceable, subject to review only in accordance with applicable law governing the enforcement and annulmentof arbitration awards. Judgment on the Award may be entered in any court with proper jurisdiction, pursuant to applicable law. The Arbitrator may award any relief allowed by law or theAAA Rules, but declaratory or injunctive relief may be awarded only on an individual basis to the extent necessary to provide relief warranted by the claimant's individual claim.
14.3.4. You can decline this agreement to arbitrate by sending a written communication to us at 13 Myrtiotissis Street, AQUA MANSIONS, Apartment/Office 1 Germasogeia, 4041,Limassol, Cyprus., postmarked within 30 days after first accepting this Agreement. Your written communication must provide your name and the email address associated with yourAccount and must state that you decline this arbitration agreement.
14.3.5. If the Company changes this Section 14 after the date you last accepted this Agreement (or accepted any subsequent changes to this Agreement), you may reject that changeby sending us written notice to 13 Myrtiotissis Street, AQUA MANSIONS, Apartment/Office 1 Germasogeia, 4041, Limassol, Cyprus., postmarked within 30 days of the date on whichthe change is effective. Rejecting a change, however, does not revoke or alter your prior consent to any earlier agreement to arbitrate any Dispute between you and the Company (oryour prior consent to any subsequent changes thereto), which will remain in effect and enforceable as to any Dispute between you and the Company.
14.3.6. Consistent with the AAA Rules and applicable law, nothing in this Section 14 will be deemed to waive, preclude, or otherwise limit the right of either party to (i) bring anindividual action in small claims court, where such court has jurisdiction over the dispute; (ii) seek injunctive or interim relief from a court with jurisdiction to provide such relief; (iii) seekaid in support of the arbitration under applicable law; or (iv) seek to enforce or vacate (in whole or in part) the award under applicable law. If applicable law does not allow the arbitrationof disputes under this Agreement, then either you or the Company may instead commence dispute resolution proceedings in any court that has jurisdiction over the Dispute, and wherevenue is proper, subject to the terms of this Section of the Agreement.
14.4. The following additional provisions are applicable to the resolution of all disputes between us and you, to the fullest extent allowed by applicable law, regardless of whetherbrought in arbitration, court, or any other type of formal dispute resolution proceeding:
  • TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, YOU AND THE COMPANY AGREE THAT EACH MAY BRING DISPUTES AGAINST THE OTHER ONLYIN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
  • You and the Company acknowledge and agree that, to the fullest extent permitted by law, we are each waiving the right to participate in a consolidated proceeding.
  • IN ADDITION, TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, YOU AND THE COMPANY UNCONDITIONALLY WAIVE ANY RESPECTIVE RIGHTS TOA JURY TRIAL.
  • Any dispute shall be time-barred unless the party asserting the dispute commences formal dispute resolution proceedings within one (1) year after the basis for such disputebecame known or should have become known to the party asserting the dispute, provided, however, that the one-year period shall be deemed suspended during any informalsettlement discussions following the receipt of a Notice of Dispute by any party.
14.5. This Agreement shall be governed by English law (with the exclusion of its conflict of laws rules).

15. ELECTRONIC COMMUNICATIONS

15.1. By accessing or using the Services, you also consent to receive electronic communications from us (e.g. responses to your requests, questions and feedback, announcements,updates, commercial offers, and security alerts through a push notification or by posting notices on our Services).

16. TERMINATION

16.1. We may suspend or terminate your Account (and therefore choose to suspend or terminate this Agreement) (i) immediately if you fail to comply with any requirement of theAgreement; or (ii) immediately if we stop providing the Services; or (iii) if you are inactive for more than 6 months; or (iv) at any time and without stating any cause.
16.2. In the event of contract termination, you agree to discontinue your use of the Services. In addition, access to your Account and all its contents may be revoked and its contentsremoved.
16.3. Upon termination of this Agreement, all provisions of this Agreement that by their nature, shall survive termination, including, without limitation, the provisions on disputeresolution and arbitration, all ownership provisions, warranty disclaimers, and limitations of liability.

17. SEVERABILITY

17.1. If any provision or part of a provision of this Agreement is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from this Agreement anddoes not affect the validity and enforceability of any remaining provisions.

18. NOTICE AND TAKEDOWN PROCEDURES

18.1. If you believe any materials accessible on or from the Services infringe your copyright, you may request removal of those materials (or access thereto) from the Services bycontacting the Company and providing the following information:
  • Identification of the copyrighted work that you believe to be infringed. You should describe the work, and, where possible, include a copy or the location of an authorized version ofthe work.
  • Identification of the material that you believe to be infringing and its location. You should describe the material, and provide us with its link or any other pertinent information thatwill allow us to locate the material.
  • Your name, telephone number, address and email address.
  • A statement that you have a good faith belief that the complained use of the materials is not authorized by the copyright owner, its agent, or the law.
  • A statement that the information that you have supplied is accurate, and indicating that "under penalty of perjury," you are the copyright owner or are authorized to act on thecopyright owner's behalf.
  • A signature or the electronic equivalent from the copyright holder or authorized representative.

19. OTHER PROVISIONS

19.1. We may modify this Agreement from time to time if we think it is necessary. If this happens, we will make the changed Agreement available online and make reasonable efforts totell you about it, if required by applicable laws.
19.2. Your continued use of the Services after the effective date of an updated version of the Agreement will indicate your acceptance of the Agreement as modified.
19.3. If you disagree with the amendments and updates to the Agreement, you shall cease using our Services.
19.4. We have the right to assign our rights and obligations under this Agreement to any affiliates or to any entity within our group.

20. CONTACT US

20.1. If you have any comments or questions on any part of the Services or any part of this Agreement, require support, or have any claims, please contact us atsupport@doctorina.com


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